F. A. Q.

How is acework different from other remote job sites?

Our online platform is built exclusively for matching remote-ready candidates with vetted remote career opportunities.

We perform personal vetting calls for both candidates and companies to ensure both are ready to succeed in a remote work environment.

For candidates, we screen for specific soft skills, relevant work experience, and professional remote work setup.

Our company vetting ensures that they fully include remote workers in their teams and have a ‘remote-first’ culture. Open positions are usually full-time or part-time opportunities, only a few are long-term projects.

We ensure both sides have understood how remote work can benefit them as individuals or organisations – to increase productivity and improve work-life integration

How do I report a bug/issue on the site?

We are extremely sorry about the trouble, and we truly appreciate your feedback. To report a technical issue, you can send us an email to hello@acework.io. It would be helpful if you can provide the following information for a quick solution.

  • Brief description of the problem
  • Web browser you are using
  • Screenshots of the issue, if possible.

You can also use the Live Chat function directly in the platform to report a bug or provide us with feedback.

I love acework, how can I share my story?

We are glad that we’ve been able to contribute to your job seeking journey. You can share your experience with us at talent@acework.io and if accepted we will share on our social media channels.

How do I refer friends and colleagues to acework?

I’m interested to sign up as a job seeker, how do I go about it?

We are currently a closed beta platform. If you have been invited to apply to an open position you can sign in by registering through the ” I am invited” link

If you haven’t been invited, you can still register through the “I want to join” link by sharing your details – skills, experience and job reference. We will reach out to you when we do have a potential job match.

What do you mean when you say acework is a closed beta platform?

We strive to maximise value for both employers and the talent they need to build great distributed teams. Therefore we currently only admit remote-ready candidates who match our existing open jobs.

What is the onboarding process if I am invited?

If you’ve been invited by an acework team member, you can complete your registration by logging in to the platform, and booking a call with our talent manager.

On successfully completing the onboarding call , you are requested to share two references to validate your work experience.

On receiving a positive positive reference, and completing your profile by 75%, you start matching with jobs.

What is the onboarding process if I am not invited?

You can register through the “I want to join” link and complete your basic skills, experience and job reference details. We will connect with you when we have a potential job match.

If you are open to the job role, you will be invited to completed your profile on the platform, book an onboarding call with our talent manager and share two references.

On successfully completing the onboarding call , you are requested to share two references to validate your work experience.

On receiving a positive positive reference, and completing your profile by 75%, you start matching with jobs.

What can I expect after signing up on acework?

Now it’s time to sit back and relax, as we match you with your next remote job! You can decide if you would like to accept or reject a matching job by replying over an email. For some jobs, you may have to submit answers to a few screening questions. On acceptance, we will share your profile with the potential company and kickstart your interview process. As we go live, on signing up you will have exclusive access to match with all remote jobs we are already recruiting for and access to offers from our partners, which include productivity tools, online courses, personality tests, co-working spaces and more.

Why do I need to provide references while signing up?

We ensure that you only receive jobs that is a best match your skill set. Your reference will receive a short questionnaire that will help validate your skills and professional experiences. Please note, this is a mandatory step so do give your reference a heads-up as we send out the email shortly.

Am I guaranteed a remote job?

We onboard you on our platform only if you are remote-ready! We make sure to connect you with remote opportunities but ultimately it is you who will need to ace the interview.

How long will it take to get a job?

Unfortunately we cannot estimate how long it will take since where are so many variables to landing a job. Sorry!

Is my membership fee a one time fee or recurring?

Your acework membership is a one-time sign up fee of $49.

What kind of companies are there on acework?

We work with a wide variety of companies: from small to large, fully distributed (“FROGS”) or only offering a few remote positions. In general, we found that the companies most likely to embrace remote working are tech companies or startups. This means most roles on the platform will be at those companies.

How will companies contact me?

As you apply to relevant jobs of your choice on our platform, you may need to answer a few skills based questions that will help company’s access you better. On accepting your profile, you will receive an email about the next steps in your interview process.

Can I save a draft of my answers to the screening questions?

At this time, there is no way for you to save a draft of your text or video answers. Upon hitting submit, your answers will be submitted to the company.

What happens if I change my mind at any stage during the interview process?

You can communicate your disinterest in the job at the time of interviewing.

Who is my employment contract with?

If you have cleared all interviews and have been offered the job, congratulations! You will have to directly sign a contract with your new employer (not with acework).

I do not see many jobs to apply for, and haven’t received many matches. What do I do?

We are in the early stages of building our platform and you may find more jobs for some profiles and less for the others, so do apply to the one that matches your skillset. Through our thorough designed vetting process, we will be sending you some matches over an email shortly.

How do I claim the benefits by your partners?

Once you are an activated member, go to the partner page inside the platform. There you will see all our partners and which offers they provide to our members. By clicking on “Claim this perk” you will be redirected to their pages where you can access your acework perks!

I have some general feedback for acework to share, where do I go?

You can help us get better at what we do, please feel to drop in an email to candidates@acework.io and we will assist you the best way we can.

You can also use the Live Chat function directly in the platform to report a bug or provide us with feedback.

I’m interested to sign up as an employer, how do I get started?

We really appreciate your interest in acework, you can sign up as an employer by clicking on the top right button “Hire Talent” and proceed with sharing your company and the requirements with us. Then you can directly schedule your call with our team to verify you as remote employer. Since we vet every candidate personally, we want to do the same with companies as well. After you are verified as a remote-ready employer, you will receive your login details, post jobs and match with candidates straight away.

I have never hired remotely before, what are the benefits of hiring from acework?

Welcome to the world of remote work, we would like to highlight a few benefits:

  • Access to best talent worldwide
  • Motivated employees that lead to better morale
  • Take advantage of time zones and keep the work going round the clock
  • No more costs on office rentals and maintenance

Here at acework, we vouch for the quality of candidates we onboard to our platform through our vetting process. We only onboard candidates that are remote-ready and match them with job roles that fit your hiring criteria.

How do you vet your candidates?

We have thoroughly designed our vetting process to ensure you find matches that are best suited to the role and your company culture. As a part of the on-boarding process, acework experts conduct a vetting call with every candidate to confirm their remote-readiness. Our assessment includes basic criteria such as English language fluency, stable internet connection, hardware setup and professional conduct. In addition, we screen for soft skills that are especially relevant for remote work. As final step before accepting a candidate, we ask them to submit two professional references.

To make selecting your ideal candidates even easier, we encourage our members to also take a culture fit or personality test to enhance their profile. In order to apply, your candidate matches will also have to answer few skill based questions designed by you.

Why does acework do reference checks?

Since we prioritise the quality of candidates we onboard on our platform, it’s a mandatory step in our vetting process. The candidates submit two references that need to fill a short survey form that confirms the candidates work style and experiences. Employers are encouraged to carry out their own reference checks before they hire one of our candidates but our reference checks will help you assess the candidate better.

What is requested to write in a remote job posting?

On signing up, you will only fill out your basic data. Once we unlock your profile, you will add details about the company and its culture. For job postings, we ask you to list the required skills, and any restrictions you have on location, time zones and work permits. To help you match candidates even better, you can add preferences and deal breakers.

Can I edit my job posting after it goes online?

Yes, of course! You just need to login and make the changes, the edits will be live immediately

What sort of candidates can I expect ?

Acework is a unique platform that encourages job seekers to apply for profiles of their interest and experience the remote work life. You will receive candidates that are experienced within their areas of expertise while some candidates that are aspiring to make a career change and are carefully vetted by acework experts.

Who can see our company profile and job postings?

Only acework members that have signed up on the platform will be able to view and apply to your job posting.

How long are the job postings live?

The job posting will be live on the acework site as long as you would like it to be, as long as the position is open. You can revert the job back to the “draft” stage to stop matching for the time being if you want to keep the job for a later stage. Once the position is filled you can simply delete the job on the platform.

Why don’t I see any matches?

We are in the early stages of building our platform and you may receive more candidates for some jobs and less for others. Through our thorough designed vetting process, we are constantly onboarding new candidates. You will be notified of new matches via email. You can also adjust the requirements and deal breakers in your job description. Taking out a very restrictive deal breaker can result in immediate matches with existing talent in the database.

How do I communicate with matched candidates?

You are one step closer to hiring your next employee! You can invite matched candidates to apply to your open position if they haven’t already. Once they have applied, you can view the answers to their screening questions on the platform, download their CV and set up an interview or discuss the next steps in the chat (or by reaching out directly to the candidate via the contact info their provide on their CV).

How does acework help me select the ideal candidates to interview?

Apart from screening all candidates for remote readiness, we want to make selecting your ideal candidates even easier.

We encourage our members to also take a culture fit or personality test to enhance their profile.

In order to apply, your candidate matches will also have to answer few job or company specific questions designed by you. You can decide if you want each question answered in video or written format, which gives you a holistic view of the candidate before investing time to interview them.

How do I pass on candidates I’m not interested in?

It is super simply to pass on an unsuitable candidate – You can directly decline their application in the platform. If you find yourself declining a lot of applicants, please let the acework team know how we can improve our matching.

How do I take down a job if its filled?

The job posting remain live and active for matching on the acework site unless you change it back to draft mode or delete it. If you want to keep the job for a later time, you can revert the job back to the “draft” stage to unpublish it and stop matching. Once the position is filled you can delete the job on the platform.

What happens if the employment is terminated?

We have a refund policy on our success fee when the employment doesn’t work out within the first 30 days. Please refer to our Terms of Service for details.

Remote Readiness helps all teams work better

Are you remote ready?

We developed a unique soft skills assessment to vet for remote readiness, and have screened hundreds of candidates based on it. We screen for intrinsic motivation, organisational skills and independence, among others.

Assess your remote readiness with this free, remote-ready checklist, that we created for individuals working or looking to work remotely. The checklist includes essentials such as:

  1. Reliable, high-speed internet connectivity
  2. Appropriate video conferencing hardware
  3. Experience with current productivity tools… and 13 other expert tips to help you assess your remote readiness.